How we set our prices

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There are many factors to consider when setting prices, not least of which is fairly compensating our passionate team of Support Workers for the work they do. We always pay our staff above Award wages and most importantly, the majority of every dollar billed goes directly to the Support Worker.

Further, we need to cover indirect staff costs, like workers’ compensation insurance, employee training and mentoring, superannuation and allowances, employee assistance/counselling services.

Of course there are other business expenses to cover as well, like payroll tax, insurances, technology, marketing and general running costs.

AND once we’ve got through all those numbers, we ensure we keep our rates in line with or under the NDIS price limits!